Website Maintenance Agreement Template

Retain professional upkeep for your website with a contract that sets out clear expectations around security, updates, and support. Fit for designers, agencies, and businesses hosting digital sites.

Features to Cover

• Service Scope: Regular backups, software/plugin updates, and troubleshooting

• Support Response Times: Set escalation and priority pathways

• Reporting: Schedule for status updates and analytics

• Billing Model: Monthly retainers, hourly, or per-incident

FAQs

• Is 24/7 support always included?
  Not by default; clarify availability and emergency contacts.

• What are typical exclusions?
  Bespoke development, rebranding, or hosting services.